Adopt Solar
5 Coe St, Mernda VIC 3754, Australia
Phone: 1300 048 888
Brands mentioned on their website
Batteries: FoxESS, SigEnergy, Sonnen
Inverters: Fronius, GoodWe, Growatt, SMA
Panels: Jinko, Trina
Reviews from Google
Unbeatable price, fast installation within 3 day all done. Installer Chivorn from ANG Energy was very friendly and very helpful, he called me before, during and after. Thanks to Aaron to make it all happened, the nicest guy I ever talked to. Very knowledgeable, helpful and easy to talk to. Thanks again Aaron and Adopt Solar team. I definitely recommending you!
Aaron from Adopt Solar was a pleasure to deal with through out. He was very helpful in planning for my requirements and guided me through the process. He offered a very competitive price. After he secured the deal and I made deposit, he still kept me informed about the progress and had a very good communication with me right to the end of installation. Installers were very good too and they were neat, tidy and courteous
I purchased a solar battery and inverter package from Adopt Solar. While the initial process was smooth and they scheduled installation quickly, my experience deteriorated significantly after payment was made (which was required upfront). Communication became extremely difficult, and follow-up support has been disappointing. The installation itself was completed in approximately two hours, and while the system appeared to function correctly, the quality of workmanship and attention to detail were well below expectations upon closer inspection. My concerns included: Missing safety measures: Bollards were not installed despite this being a garage installation. Missing contracted component: The Fox ESS Single Phase Smart Energy Meter (80A), listed as part of the agreed system, was not installed. Installation quality and safety issues: High-voltage cables from the inverter and battery lack appropriate mechanical protection and are draped over the battery mounting bracket. Cable routing is untidy and appears rushed. The inverter itself is not level. Poor mounting finish: The cement sheeting is damaged, poorly cut, and appears reused, with rough edges and visible marks. It also overhangs rather than being properly finished, which significantly detracts from the overall presentation. When I raised these issues with Adopt Solar, their response was dismissive. They claimed the smart meter was “optional” and not required in my case, despite it being listed in the contract. They also downplayed the physical damage and workmanship concerns as superficial and not impacting performance. I followed up to reiterate that my concerns were not about system performance, but about workmanship, safety, and professional standards. Proper cable management, mechanical protection, and care in finishing are basic expectations—not optional extras. I concluded by asking whether this reflects their standard of workmanship and whether they would be satisfied with such an installation in their own home. It has now been over a month since my last correspondence, and I have received no response. Overall, while the system may function, the poor installation quality and lack of after-sales support make it difficult to recommend Adopt Solar.
Raymond at Adopt Solar was excellent—very responsive and polite. The entire process, including installation, was completed in under five days. I’d definitely recommend them
Adam delivered outstanding service from beginning to end. He was highly knowledgeable, transparent, and took the time to recommend the most suitable solar and battery solution for our requirements. The installation was carried out efficiently and professionally, with careful attention to detail. The entire process was seamless and stress-free, and communication remained clear and consistent throughout.